Frequently Asked Questions

Find answers to common questions about our services, process, pricing, and how we work with clients.

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What services does RikoTech offer?

We offer a comprehensive range of services including custom software development, AI/ML solutions, web and mobile app development, API development (Django, FastAPI), cloud infrastructure, IoT engineering, and chatbot creation. Our team specializes in Python, React, Next.js, and modern tech stacks to deliver end-to-end digital products.

How do you approach a new project?

We follow a structured 4-phase process: Discovery (understanding your business, goals, and technical requirements), Design (architecting the solution and creating wireframes/prototypes), Development (building iteratively with agile sprints and regular demos), and Deploy & Scale (launching with monitoring, optimization, and ongoing support). We prioritize transparent communication and collaborative decision-making throughout.

What is the typical timeline for a project?

Timelines vary based on complexity and scope. A MVP or simple web application typically takes 4-8 weeks. Mid-size platforms with multiple features range from 2-4 months. Large enterprise solutions with AI/ML components can take 3-6+ months. We provide detailed timelines and milestones during the discovery phase after thoroughly understanding your requirements.

Do you offer post-launch support?

Yes, absolutely. We provide comprehensive maintenance and support packages that include bug fixes, performance monitoring, security patches, feature enhancements, and 24/7 emergency support. Our team believes in building long-term partnerships โ€” we're here for you long after the launch date. Support plans start at $2,000/month.

What technologies do you specialize in?

Our core expertise spans: Python (Django, FastAPI, Flask), JavaScript/TypeScript (React, Next.js, Node.js, React Native), AI/ML (TensorFlow, PyTorch, Hugging Face, LangChain), Cloud (AWS, GCP, Azure, Docker, Kubernetes), and Databases (PostgreSQL, MongoDB, Redis, ClickHouse). We also work extensively with IoT protocols, WebSockets, and real-time systems.

How do you ensure quality and security?

Quality is ingrained in our process. Every project undergoes automated testing (unit, integration, E2E), manual code reviews by senior engineers, continuous integration/deployment pipelines, and comprehensive documentation. For security, we implement OWASP best practices, regular vulnerability scanning, penetration testing, and SOC 2 compliance frameworks where required.

Can you work with our existing in-house team?

Absolutely. We frequently collaborate with in-house engineering teams in various capacities: staff augmentation (filling skill gaps), co-development (building alongside your team), or full project ownership. We adapt to your workflow, tools, and communication preferences โ€” whether that's Slack, Jira, GitHub, or Notion.

What are your pricing models?

We offer flexible pricing to match your needs: Fixed-Price Projects (well-defined scope with clear deliverables), Time & Materials (ongoing work with evolving requirements), and Dedicated Team (monthly retainer for a full squad). Typical engagements range from $25K for MVPs to $200K+ for enterprise platforms. Contact us for a free, no-obligation consultation and estimate.

Do you build AI chatbots?

Yes! We specialize in building intelligent chatbots using modern AI frameworks like LangChain, RAG (Retrieval-Augmented Generation), and LLMs (GPT, Claude, Llama). Our chatbots handle customer support, lead qualification, FAQ automation, and internal knowledge base queries. We integrate with Slack, WhatsApp, Telegram, and custom web interfaces.

What industries do you serve?

We work across diverse industries including Healthcare & Telemedicine, FinTech & Banking, E-Commerce & Retail, Manufacturing & IoT, Education & EdTech, Legal & Compliance, and Logistics & Supply Chain. Our team adapts quickly to domain-specific requirements and regulatory environments (HIPAA, GDPR, SOC 2, PCI-DSS).

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